Adobe Flash Professional CS3 Manual do Utilizador descarregar pdf (Página 136)

FLASH CS3

User Guide

130

Files don’t appear in projects behind firewalls

Version Cue uses HTTP (Hypertext Transfer Protocol) and SOAP (Simple Object Access Protocol) to communicate

between Version Cue Servers and Adobe Creative Suite components. Rarely, older firewall software may not handle

SOAP interactions properly. If you see folders but not files in your Version Cue projects, try disabling your proxy

server. If disabling the proxy server resolves the problem, you may need to update your firewall.

Disconnecting from projects with files checked out

If you have local project files with the Checked Out By Me status, you can’t disconnect from a project until you check

in a version of those files. If you can’t check in a version of the files because the Version Cue Server is unavailable,

there are two ways to proceed. You can wait until the server is available, synchronize the files, and then disconnect

fromtheproject.Or,youcandeletethelocalprojectfilesfolderfromyourharddriveandthendisconnectfromthe

project when the server is available. (Other users who access the project will still see the files marked as Checked

Out. Users can save their own versions, or a user with Administrator privileges can reset locks on the project, which

changes the status of the files to Synchronized.)

Unable to see thumbnails for InDesign files in the Adobe dialog box or Bridge

If you don’t see thumbnails for InDesign files in the Adobe dialog box or in Bridge, select Always Save Preview

Images With Documents in either the File Handling preferences or the Save As dialog box in InDesign.

Unable to migrate from Version Cue CS2 to Version Cue CS3 on Intel-based Macintosh computers

To migrate projects from Version Cue CS2 to Version Cue CS3 on an Intel-based Macintosh computer, first back up

the project in the Version Cue CS2 Advanced Administration utility on a PowerPC-based Macintosh computer. (For

instructions, see Version Cue CS2 Help.) Then, transfer the project from the PowerPC-based Macintosh to the

project backup directory on the Intel-based Macintosh computer, restart the server, and restore the project in

Version Cue CS3 (see “Back up and restore projects” on page 121).

Note: You cannot migrate Version Cue CS2 server backups to a Version Cue CS3 Server. You can, however, migrate

Version Cue CS2 projects to a Version Cue CS3 Server. See “Migrate projects to the Version Cue 3.0 Server” on page 94

Unable to connect to the Version Cue CS3 Server

Try any of the following:

• Make sure that your network connection is functioning properly.

• If you’re trying to connect to the server from Acrobat 8 or from a Version Cue-enabled Adobe Creative Suite 2

component, make sure that you haven’t enabled SSL for the server. In addition, Acrobat 8 and Adobe Creative

Suite 2 components can’t connect to Version Cue CS3 Servers installed on the same computer (that is, a local

Version Cue CS3 Server).

• Try to connect to the server from a different Version Cue-enabled Creative Suite component.

• Temporarily disable firewalls or proxies.

• Restart the server (see “Shut down or restart the Version Cue Server” on page 95).

• Consulttheserverlogfilefordetailsthatmayindicatethecauseoftheproblem.Youcanaccessthelogfilefrom

the Advanced tab of Version Cue Server Administration (see “Advanced Version Cue Server Administration

tasks” on page 123).

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Adobe Flash Professional CS3 Manual do Utilizador Página 136